The Deal
Welcome to J&F LOGISTICS. These terms are straightforward: we provide a cutting-edge logistics platform, you use it responsibly. No hidden gotchas, no fine print traps—just honest, transparent rules that protect everyone.
By using our platform, you agree to these terms. If something doesn't make sense or seems unfair, let us know. We're building this together.
What We Provide
- ✓Platform Access: Our web and mobile apps for managing freight
- ✓Load Management: Track and manage all your shipments in one place
- ✓AI-Powered Tools: Smart routing, pricing, and optimization
- ✓Support: Rapid response from our team when you need help
- ✓Updates: Continuous improvements and new features
What We Expect From You
- ▸Accurate Information: Provide truthful shipment details and company info
- ▸Legal Compliance: Ship only legal cargo that meets all regulations
- ▸Respectful Use: Don't abuse, hack, or disrupt our platform
- ▸Payment: Pay invoices on time according to agreed terms
- ▸Security: Keep your account credentials safe and confidential
Pricing & Payments
We believe in transparent pricing:
- $All quotes are provided upfront before you commit
- $No hidden fees, no surprise charges
- $Payment terms are agreed upon before shipment
- $Invoices sent electronically within 24 hours of delivery
- $Late payments may incur fees (we'll warn you first)
Liability & Insurance
Let's be clear about responsibility:
- ▸All shipments are insured up to declared value
- ▸We're liable for losses during transit under our care
- ▸Claims must be filed within 30 days of delivery
- ▸We're not responsible for acts of God, war, or government action
- ▸Platform uptime guaranteed at 99.9% (SLA available)
Cancellations & Refunds
We get it—plans change. Here's our policy:
- •Free cancellation up to 24 hours before pickup
- •50% fee for cancellations within 24 hours
- •No refund once pickup is complete
- •Full refund if we cancel or can't fulfill the shipment
Intellectual Property
Our platform is our baby. We've worked hard to build it:
- ©All platform code, design, and content belong to J&F LOGISTICS
- ©You get a license to use it, not own it
- ©Don't copy, reverse-engineer, or resell our platform
- ©Your data remains yours—we just process it for you
Termination
We hope it never comes to this, but:
- ▸You can close your account anytime (we'll miss you)
- ▸We can suspend accounts for violations of these terms
- ▸Serious violations (fraud, illegal activity) = immediate termination
- ▸Outstanding payments must be settled before account closure
Dispute Resolution
If we disagree, let's work it out like adults:
- First, contact us directly: support@jnf-logistics.com
- If that doesn't work, we'll try mediation
- Last resort: binding arbitration in [Your State/Country]
Court battles are expensive and slow. Let's avoid them if possible.
Changes to Terms
As we grow and add features, these terms might need updates. When that happens:
- ✓We'll email you about major changes
- ✓You'll have 30 days to review before they take effect
- ✓Continued use means you accept the new terms
- ✓Don't like the changes? You can close your account
Questions or Concerns?
Legal stuff can be confusing. We're here to help:
Get in Touch:
Real people read these emails. We'll get back to you within 48 hours.
These terms are written to be fair and clear. If something seems off, tell us—we'll fix it.