Our Commitment to Privacy
At J&F LOGISTICS, we're not just building the future of freight—we're doing it responsibly. Your privacy isn't an afterthought; it's built into every line of code we write.
We believe in transparency, control, and security. This policy explains how we collect, use, and protect your data in plain English—no legal jargon, no hidden clauses.
What Data We Collect
- •Account Information: Name, email, company details when you sign up
- •Shipment Data: Load details, pickup/delivery locations, cargo information
- •GPS & Tracking: Real-time location data for active shipments (with consent)
- •Usage Analytics: How you interact with our platform to improve UX
- •Communication: Support tickets, emails, and feedback you send us
How We Use Your Data
We use your information to provide the best logistics experience possible:
- ▸Process and manage your shipments efficiently
- ▸Generate accurate quotes using AI-powered algorithms
- ▸Send notifications about your loads and account
- ▸Improve our platform through analytics and machine learning
- ▸Comply with legal requirements and prevent fraud
Your Rights
You're in control of your data. You can:
- ✓Access all your data at any time
- ✓Request corrections to inaccurate information
- ✓Download your data in a portable format
- ✓Delete your account and data completely
- ✓Opt out of marketing communications
Third-Party Sharing
We don't sell your data. Period. We only share information with:
- ▸Carriers and partners necessary to complete your shipments
- ▸Payment processors to handle transactions
- ▸Cloud infrastructure providers (AWS, Google Cloud) with strict agreements
- ▸Law enforcement when legally required
Questions?
Privacy shouldn't be complicated. If you have questions, concerns, or want to exercise your rights, reach out to us:
We typically respond within 24-48 hours. Real humans, real answers.
This policy may be updated as we add new features. We'll always notify you of major changes.