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Cookie Policy

Last updated: January 2025

What Are Cookies? 🍪

Cookies are small text files stored on your device when you visit websites. Think of them as digital sticky notes that help websites remember you—like how your favorite coffee shop remembers your usual order.

At J&F LOGISTICS, we use cookies to make your experience smoother, faster, and more personalized. No chocolate chips involved, but they're still pretty sweet.

Types of Cookies We Use

Essential Cookies

These keep the platform running. You can't opt out of these without breaking everything.

  • Authentication (keeping you logged in)
  • Security (preventing fraud and attacks)
  • Session management (tracking your current activity)

Performance Cookies

Help us understand how you use the platform so we can make it better.

  • Page load times and errors
  • Most visited pages and features
  • User flow and navigation patterns

Functionality Cookies

Remember your preferences to personalize your experience.

  • Language and region settings
  • Dashboard layout preferences
  • Notification settings

Analytics Cookies

Help us understand user behavior to improve our service. (You can opt out of these!)

  • Google Analytics (anonymized)
  • Heatmaps and click tracking
  • A/B testing for new features

Third-Party Cookies

Some cookies come from partners we trust to help deliver our service:

  • Payment Processors: Stripe, PayPal (for secure transactions)
  • Maps & GPS: Google Maps, Mapbox (for tracking and routing)
  • Analytics: Google Analytics, Mixpanel (to improve UX)
  • Support: Intercom, Zendesk (for customer service)

These partners have their own privacy policies. We make sure they meet our standards before working with them.

Managing Your Cookie Preferences

You're in control. Here's how to manage cookies:

In Your Browser

Most browsers let you:

  • Block all cookies (warning: may break the site)
  • Delete existing cookies
  • Allow cookies only from specific sites

On Our Platform

You can customize your preferences:

  • Cookie banner on first visit (accept or decline non-essential cookies)
  • Settings page for granular control
  • Opt-out links for analytics services

How Long Do Cookies Last?

Session Cookies

Temporary cookies that disappear when you close your browser. Like a Post-it note that self-destructs.

Persistent Cookies

Stay on your device for a set period (usually 30 days to 2 years). These remember your preferences between visits.

Do We Track You?

Let's be honest:

  • On our platform: Yes, to improve your experience and our service
  • Across other websites: No, we don't follow you around the internet
  • Selling your data: Never. We're not in that business.
  • Do Not Track signals: We respect browser DNT settings

Updates to This Policy

As we add new features or integrate new tools, our cookie usage might change. When that happens:

  • We'll update this page with the new information
  • You'll see a notification about major changes
  • Check back here for the latest version

Still Have Questions?

Cookies can be confusing. We're here to help:

Contact Us:

privacy@jnf-logistics.com

We'll explain everything in plain English. Promise.

TL;DR: We use cookies to make the platform work better. You can control most of them. We don't sell your data.